Privacy Policy

We collect information you provide directly to us and information generated when you use our website. Depending on how you interact with us, this may include:

• Contact details such as your name, phone number, email address, and mailing address.
• Property information such as the address, occupancy status, and condition of a property you contact us about.
• Financial and loan information you choose to share, such as mortgage or note details, payment status, hardship circumstances, and supporting documents.
• Communications, including emails, messages, call notes, and any documents you submit.
• Technical information collected automatically, such as IP address, browser type, device type, pages viewed, and referring pages.

We use the information we collect to:

• Respond to your inquiries and communicate with you about your situation.
• Evaluate options, perform due diligence, and determine whether and how we may be able to help.
• Prepare, negotiate, and administer agreements and related documentation.
• Operate, maintain, secure, and improve our website and services.
• Comply with legal, regulatory, and recordkeeping obligations.

We do not sell your personal information.

We share information only as needed to provide our services or as required by law, including with:

• Service providers who support our operations, such as hosting, email, document handling, and analytics providers.
• Professional advisors, including attorneys, title and escrow companies, and accountants.
• Lenders, loan servicers, or other parties directly involved in a matter, where you have authorized us to communicate on your behalf.
• Government, regulatory, or judicial authorities where disclosure is required by law or legal process.

We require the parties we work with to handle your information confidentially and to use it only for the purposes we specify.

Confidentiality is central to how we work. We use administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and loss, and we limit access to personnel who need it to assist you.

Where we receive information that is subject to HIPAA or other health-privacy protections — for example, medical documentation you provide to substantiate a hardship — we treat that information as confidential and use it only for the purpose for which you provided it. SafeIndices is not a healthcare provider, health plan, or healthcare clearinghouse, and is not a HIPAA covered entity.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive documents through unsecured channels.

Our website may use cookies and similar technologies to keep the site functioning, remember preferences, and understand how visitors use our pages. You can control or disable cookies through your browser settings; some parts of the site may not function properly if you do.

We may use third-party providers for website hosting, forms, email, and analytics, and our site may link to websites we do not control. Those third parties operate under their own privacy policies, and we are not responsible for their content or practices.

Subject to applicable law, you may:

• Request access to the personal information we hold about you.
• Request that we correct inaccurate or incomplete information.
• Request deletion of information we are not required to retain.
• Withdraw consent or ask us to stop contacting you.
• Opt out of marketing communications at any time.

To make a request, contact us using the details below. We may need to verify your identity before responding.

We keep information for as long as needed to provide our services and to meet legal, accounting, and recordkeeping requirements, after which we securely delete or de-identify it.

Our website and services are intended for adults. We do not knowingly collect information from children under 18.

We may update this Privacy Policy from time to time. Updates take effect when posted on this page.

Questions about this policy or your information? Contact SafeIndices at 307-228-5160 or admin@safeindices.com.